RENTAL PROCEDURE

STEP 1 – Before You Make Your Reservation

The requirements to rent a car with us are:

  • You are over 26 years old.
  • You have a driver’s license that is valid in Japan.
  • You have held a driver’s license for at least 5 years.

Plus, 3 Simple Rules

  • Drive safely, follow traffic rules, and do not drive on circuits without permission.
  • No smoking including electronic cigarette in the vehicle.
  • Return the car in the same condition as when it was picked up.

Failure to do so will result in additional charges.

STEP 2 – How to Get a Quote and Make a Reservation

Please contact us by LINE, Wechat or Whatsapp with the following information when you make a reservation:

  • Name
  • Tel
  • E-Mail
  • Date and time of pick-up
  • Pick-up location
  • Flight No (if applicable)
  • Date and time of return
  • Returning location
  • Desired Vehcile ID / Name
  • Accessories ID / Name 
  • Coupon Code (if applicable)

We will then send you a quotation within 48hours. After receiving the quotation from us, you can confirm the booking. We will send you a link to make the payment (credit card only) within 5 days before the pickup date.

Please note that we will also request an extra 100,000 yen as a deposit to cover potential expenses such as ETC toll fees*1, speeding fines, or parking fines. This deposit will be refunded within 4 weeks after the car is returned if there are no problems. 

*1 administration fee 4% is applied (e.g. actual ETC charges 10,000yen, we will charge 10,400yen)

 

STEP 3 – When You Arrive to Rent Your Car

Complete procedures with our staff.

Sign your name, and after checking the car for any damages, get your rental car.

Bon voyage! Enjoy your trip in Japan!

What You’ll Need When You Arrive

  • Driver’s license
  • Passport
  • Credit Card

Payment Method

  • Credit Card only

 

STEP 4 – Before Departing with Your Rental Car

  • Your Rental Terms and Conditions will be prepared. If you have any questions, please do not hesitate to ask the shop staff. After confirming the contents of the Rental Terms and Conditions, please sign it.
  • Check if there are any scratches or dents on the car with the shop staff before departure.
  • Adjust the seat and mirror, and remember to fasten both your front and rear seatbelts.
  • Check the traffic laws and information provided for your convenience beforehand, in order to drive safely in Japan.

 

STEP 5 – How to Return Your Rental Car

Return the car to the location you designated when you made the reservation.

We will check for any things like damage to the car.

Settle your bill at our shop, and the return is complete.

If you are returning the vehicle anywhere other than our office, we will check the ETC highway toll fees at our shop later. We will then send you the details of the highway fees and deduct them from your deposit. The deposit will be refunded within 4 weeks after you return the vehicle.

Please note that we will charge 4% as a credit card payment fee from the toll fees.

  • You don’t need to refill the gas tank before returning the car. We will deduct the fuel cost from your deposit. For more details, please click here.
  • Please contact us in advance if you decide to rent it longer.
    (Please note that a prescribed penalty will be charged if you exceed your scheduled rental hours without prior notice.)
  • The balance will be adjusted as necessary.
  • After arriving at the returning shop, the shop staff will check the car for any scratches or dents.
  • Be sure to take all of your belongings out of the car.